If you ever have any issues with our products, reach out anytime and we promise to make it right.
Shipping policy
AUSTRALIA
Standard Delivery
$10 flat rate for orders less than $100
Free for orders over $100
Metro: 1-5 business days
Regional: 4-6 business days
Express Delivery
$15 flat rate for orders less than $100
$10 flat rate for orders over $100
Metro: 1-2 Days (order by 12pm AEST Mon-Fri)
Regional: 2-3 days
NEW ZEALAND
International Express Delivery - $15 NZD flat rate
3-7 business days
UNITED KINGDOM
International Express Delivery - $20 GBP flat rate
6-15 business days
UNITED STATES AND CANADA
International Express Delivery - $25 USD flat rate
6-15 business days
Shipping and product costs do not include duties or taxes that may be applicable to your order. For detailed information about what duties or taxes you may be charged, please refer to your local customs website.
Tracking will be provided for all orders. You will be sent an email once your order is dispatched so you can see can follow your dreams at all times.
These times do not account for customs delays outside of our control.
Dispatch
Orders received before 12pm AEST are usually shipped within the same day, otherwise within 24 hours. Orders ship from our Melbourne warehouse and are sent via Australia Post. If you have questions about the arrival of your order, drop us a line at hello@linenly.com.au.
Our warehouse team takes a much-deserved break on weekends and public holidays, so orders placed on those days will be shipped the following business day.
Returns
We'll provide a free return label for any unused & unwashed items within 30 days for either a full refund or exchange. All via our self-service portal. If you need any further assistance, email us at hello@linenly.com.au.
